Refund policy

Exchange, Return & Refund Policy

At ASGHARI BEGUM, customer satisfaction is our highest priority. We have created a simple and hassle-free Exchange, Return, and Refund Policy to ensure a smooth shopping experience.

Eligibility

  • Products purchased online are eligible for exchange within 7 days of delivery or purchase.

  • Items must be unused, unwashed, unaltered, and returned with all original tags attached.

  • Products must be returned in their original packaging.

  • A valid proof of purchase, such as your order confirmation email or order number, is required for all exchange and return requests.

  • Sale or discounted items are not eligible for exchange or return.

  • If you receive a defective item, the wrong size, or an incorrect product, you will be required to provide photo or video proof.

Exchange Policy

Online Exchange

  • Exchange requests can be made by emailing haseebuu8282gmail.com or calling +92 307 8734228 within 7 days of receiving your order.

  • Customers must provide their order confirmation email and order number.

  • All exchange requests are subject to product inspection and eligibility verification.

  • Once the returned item has been received and approved, the replacement product will be shipped.

  • The exchange process usually takes 7–10 working days.

  • If the requested item is unavailable, a refund will be issued.

  • Sale or discounted items cannot be exchanged.

Return Policy

Online Returns

Returns are only accepted if:

  • You receive the wrong size or wrong product, or

  • The product is damaged or defective upon delivery.

To request a return:

  • Contact us via haseebuu8282gmail.com or +92 307 8734228 within 7 days of receiving your order.

  • Provide your order confirmation email, order number, and the reason for the return.

  • Photo or video proof of the defect or damage must be provided.

  • The product must be unused, unwashed, unaltered, and returned with all original tags attached.

  • After the returned item has been inspected and approved, a refund will be issued.

   Refund Policy

    Online Orders

  • If an exchange or another suitable solution cannot be provided, ASGHARI BEGUM will issue a refund.